Epic Padel Inc. Privacy Policy.
Introduction
Welcome to Epic! The Epic team is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how Epic collects, uses, discloses, and protects your personal data when you interact with our Epic Tennis Club and its services.
By using Epic facilities, website, mobile application, or otherwise providing the Epic team with your personal information, you consent to the practices described in this Privacy Policy. If you do not agree with these practices, please refrain from using our services.
Information We Collect
Personal Information
Epic may collect the following types of personal information:
Contact information (e.g., name, address, e-mail address, phone number)
Member or guest identification details
Payment information (e.g., credit card number, billing address) for transactions
Emergency contact information
Date of birth
Gender
Social media profiles, if provided voluntarily
Any other information you voluntarily provide to us
Automatically Collected Information
When you interact with the Epic website or mobile application, the Epic team may collect certain information automatically, such as:
Log data (e.g., IP address, browser type, referring pages, access times).
Device information (e.g., device type, operating system).
Cookies and similar tracking technologies.
How We Use Your Information
Epic may use your personal information for the following purposes:
To provide and maintain our Epic Tennis Club services.
To manage your membership or guest bookings.
To process payments and facilitate transactions.
To communicate with you regarding your bookings, events, or other club-related information.
To send promotional and marketing materials with your consent.
To improve Epic services and its website.
To respond to your inquiries or requests.
To comply with legal obligations.
Data Sharing and Disclosure
Epic may share your personal information with the following parties:
Service Providers: Epic may share your information with third-party service providers who assist us in operating its club, such as payment processors, marketing agencies, or IT providers.
Legal Requirements: Epic may disclose your information when required by law or in response to a legal request.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of Epic assets, your information may be transferred as part of the transaction.
Consent: Epic will obtain your consent before sharing your information with third parties for marketing purposes.
Your Rights and Choices
You have certain rights regarding your personal information, including:
Access: You can request access to the personal information Epic holds about you.
Correction: You can request corrections to inaccurate or incomplete personal information.
Deletion: You can request the deletion of your personal information, subject to legal requirements.
Withdrawal of Consent: You can withdraw your consent for marketing communications at any time.
Security
The Epic team takes reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure and Epic cannot guarantee absolute security.
Changes to this Privacy Policy
Epic may update this Privacy Policy periodically to reflect changes in its practices or legal requirements. Epic will notify you of any material changes by posting an updated version on its website or through other communication channels.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Epic Padel Inc.
4112 Cherry Hill Road
Arlington, VA 22207
info@epic-padel.com
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.